Understanding the Different Types of CDPs Available thumbnail

Understanding the Different Types of CDPs Available

Published Sep 01, 22
5 min read


Customer data platforms (CDPs) are an essential tool for companies which want to collect data, store, and manage the customer's information in one central place. These applications provide an improved and complete understanding of the customer, which can be used to tailor marketing campaigns and personalize the customer experience. CDPs also provide a wide range of functions, including data governance, data quality, data formatting, data segmentation and compliance for ensuring that information about the customer is stored, collected and used in a compliant and organized manner. A CDP lets companies engage with customers and put them at the heart of their marketing initiatives. It is also possible to draw data from different APIs. This article will explore the different aspects of CDPs and the ways they can assist businesses. customer data platform

Understanding CDPs: A customer data platform (CDP) is a program that allows businesses to collect data, store and manage customer data in a single place. This provides a more accurate and complete view of the customer. It is used to create targeted marketing and personalised customer experience.

  1. Data Governance Data Governance: One of the primary characteristics of the CDP is its ability to classify, protect and manage information that is being integrated. This includes profiling, division, and cleansing operations on the data coming in. This ensures compliance with data laws and regulations.

  2. Data Quality: It's crucial that CDPs ensure that data collected is of high-quality. This means that the data has to be entered correctly and adhere to the quality standards desired. This reduces the need for storage, transformation and cleaning.

  3. Data Formatting Data Formatting CDP can also be used to ensure that data adheres to a predefined format. This makes sure that kinds of data such as dates are consistent across the collected customer data and that the data is entered in a rational and consistent manner. cdps

  4. Data Segmentation: A CDP can also facilitate the segmentation of customer information so that you can better understand different groups of customers. This allows testing different groups against each other and getting the right sample and distribution.

  5. Compliance The CDP can help organizations manage customer data in a legally compliant way. It permits you to define secure policies and categorize information based on them. It can also help you identify the violation of policies when making decisions about marketing.

  6. Platform Selection: There's many CDPs available, and it is vital to know your needs before choosing the most suitable one. Consider features like data security and the capability of pulling data from other APIs. customer data platform definition

  7. Making the Customer the Heart of Everything: A CDP allows the integration of real-time and raw customer data, providing the speed, accuracy and consistency that every marketing team needs to improve their operations and engage their customers.

  8. Chat, Billing and More Chat, billing and more CDP helps to locate the context for fantastic discussions, regardless of whether you're looking for billing or chats from the past.

  9. CMOs and CMOs and Big Data: According to the CMO Council, 61 percent of CMOs think they're not making the most of big data. A CDP could help overcome this issue by offering a 360 degree view of the client and allowing to make more efficient use of data to promote marketing and customer engagement.


With many various kinds of marketing innovation out there every one normally with its own three-letter acronym you may wonder where CDPs originate from. Despite the fact that CDPs are among today's most popular marketing tools, they're not a completely originality. Rather, they're the most recent action in the advancement of how online marketers handle consumer data and client relationships (Customer Data Support Platform).

For most online marketers, the single most significant worth of a CDP is its capability to sector audiences. With the abilities of a CDP, marketers can see how a single consumer connects with their company's different brand names, and determine opportunities for increased customization and cross-selling. Naturally, there's far more to a CDP than division.

Beyond audience segmentation, there are three big reasons that your company might want a CDP: suppression, customization, and insights. One of the most fascinating things online marketers can do with information is identify customers to not target. This is called suppression, and it belongs to providing really tailored customer journeys (Customer Data Platforms). When a consumer's merged profile in your CDP includes their marketing and purchase information, you can suppress ads to consumers who have actually already purchased.

With a view of every consumer's marketing interactions connected to ecommerce information, website visits, and more, everybody throughout marketing, sales, service, and all your other teams has the chance to understand more about each customer and deliver more personalized, appropriate engagement. CDPs can assist marketers address the source of much of their most significant everyday marketing problems (Cdp Data).

When your data is disconnected, it's more difficult to understand your clients and create meaningful connections with them. As the variety of data sources utilized by marketers continues to increase, it's more crucial than ever to have a CDP as a single source of truth to bring it all together.

An engagement CDP utilizes customer information to power real-time personalization and engagement for consumers on digital platforms, such as websites and mobile apps. Insights CDPs and engagement CDPs comprise the majority of the CDP market today. Very few CDPs include both of these functions similarly. To select a CDP, your company's stakeholders must think about whether an insights CDP or an engagement CDP would be best for your requirements, and research the couple of CDP options that consist of both. Customer Data Platfrom.

Redpoint Global

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